Emergency Plumbing: What to Do Before the Plumber Arrives

Emergency Plumber: What to do before we arrive

Plumbing emergencies can strike at any time, causing stress and potential damage to your home. Knowing what to do while you wait for the plumber can save you from further issues. Here are some essential steps to take during a plumbing emergency.

Turn Off the Water Supply

The first step in any plumbing emergency is to shut off the water supply. Locate your home's main water valve and turn it off to prevent further water flow. For localised issues, such as a leaking faucet or toilet, turn off the water at the fixture’s valve.

Drain the Water System

After turning off the water supply, open all taps and flush toilets to drain the remaining water from the system. This helps minimise water damage and reduce pressure in the pipes.

Address Minor Leaks

If you have a minor leak, you can use plumber’s tape or a rag to temporarily seal it. This won't be a permanent fix, but it can help contain the leak until professional help arrives.

Clear the Area

Move furniture, electronics, and other valuables away from the affected area to prevent damage. If water is pooling on the floor, use towels, buckets, or a wet/dry vacuum to manage the water.

Avoid Using Chemicals

Avoid using chemical drain cleaners as they can cause more harm than good, especially in emergency situations. They might not resolve the issue and could damage your pipes or create hazardous conditions.

Document the Damage

Take photos or videos of the affected areas and the damage caused. This documentation can be useful for insurance claims and for explaining the situation to your plumber.

Contact a Professional Plumber

Once you’ve taken the initial steps to control the situation, contact a professional plumber immediately. Provide them with all the details about the issue and what you’ve done so far. This information can help them prepare and respond more effectively.

Remember, quick action can prevent further damage and reduce repair costs. If you find yourself facing a plumbing emergency, don't hesitate to reach out to us. For more information and assistance, visit our services page.